Frequently Asked Questions
Everything you need to know about trackers, immobilisers, and alarm systems — helping you make a confident, informed decision about protecting your vehicle.
Choosing the Right Protection
How do I choose the correct security solution?
The correct solution depends on vehicle value, usage, location, insurance requirements, and risk profile. For optimal protection, a layered approach using a tracker, immobiliser, and alarm is often recommended.
How much does vehicle security installation cost?
Pricing depends on the system and your vehicle — see our Products page for indicative pricing, or contact us with your vehicle details for an exact quote.
How does installation actually work?
You contact us for advice, we book a time that suits you, our approved installer fits the system at your home, workplace or fleet location, and we hand over full instructions and any certificates before we leave. No garage visit needed.
Are vehicle security systems compatible with modern vehicles?
Modern systems are designed to work safely with advanced vehicle electronics, including start-stop systems, hybrid vehicles, and modern CAN-bus architectures.
Can vehicle security be managed remotely?
Many modern systems support smartphone apps that allow users to receive alerts, monitor vehicle status, and manage security features remotely, depending on the product installed.
Are these systems suitable for high-value, lease, or fleet vehicles?
Yes. Advanced security solutions are commonly used on high-value vehicles, lease vehicles, and fleets, offering scalable protection, multi-driver support, and remote monitoring capabilities.
Will installing security systems affect vehicle warranties?
When installed correctly by a professional, modern vehicle security systems are designed to integrate safely with manufacturer electronics and should not affect vehicle warranties.
I already have a system fitted and need help — where do I go?
Head to our Support page — it has self-help guides, manuals, and stolen-vehicle guidance for existing customers.
Is my specific car a common theft target?
See our breakdown of the UK's most stolen cars, based on real 2025 DVLA data, to find out.
GPS Vehicle Trackers
What is a vehicle tracker and what does it do?
A vehicle tracker is an electronic security system that uses GPS satellite positioning and mobile network communication to monitor the location and movement of a vehicle in real time. Beyond theft recovery, modern trackers provide intelligent alerts, movement detection, and secure data transmission for continuous protection.
How accurate is GPS vehicle tracking?
Modern GPS trackers typically provide location accuracy within a few metres, depending on satellite visibility and environmental conditions. Advanced systems also use assisted GPS and multi-network connectivity to maintain reliable tracking in urban or underground environments.
What is the difference between Thatcham S5 and S7 trackers?
Thatcham Category S5 trackers include Automatic Driver Recognition (ADR), requiring a secure tag or smartphone to confirm authorised driving. Category S7 trackers provide professional monitoring and theft alerts but don't require driver recognition. Insurers specify which category is required based on vehicle risk and value.
Are Thatcham-approved trackers required for insurance?
Many insurers require Thatcham-approved tracking systems for high-value, performance, or frequently targeted vehicles. Compliance with S5 or S7 standards can be a condition of cover or influence premiums and policy acceptance.
How is theft detected by a tracker?
Trackers detect theft using a combination of ignition status, movement sensors, GPS location changes, and predefined security logic. When unauthorised activity is identified, alerts are triggered and monitoring teams can initiate recovery procedures.
CAN Bus & Analogue Immobilisers
What is a vehicle immobiliser and why is it important?
A vehicle immobiliser prevents the engine from starting or the vehicle from being driven unless authorised. It's one of the most effective anti-theft measures available, as it stops theft at source rather than relying solely on recovery.
What is CAN-bus immobilisation?
CAN-bus immobilisation integrates directly with the vehicle's Controller Area Network (CAN), allowing secure digital blocking of critical vehicle systems. This provides factory-level protection without cutting wires or leaving visible components that could be identified or bypassed.
Can immobilisers prevent modern theft methods such as relay attacks?
Yes. Immobilisers like the Autowatch Ghost and Nitro Pro are specifically designed to protect against relay theft, key cloning, and electronic attacks by requiring independent authorisation before the vehicle can be driven, even if factory keys are compromised.
Are immobilisers visible or detectable?
High-quality immobilisers are installed discreetly and leave no obvious indicators. This hidden installation significantly reduces the risk of tampering or targeted bypass attempts.
Vehicle Alarm Systems
What role does a vehicle alarm play in security?
Vehicle alarms act as an immediate deterrent by drawing attention to unauthorised access, tampering, or impact. Advanced alarm systems also provide intelligent monitoring and mobile notifications, enhancing both deterrence and awareness.
What sensors are used in advanced alarm systems?
Advanced alarms may include door, boot, and bonnet monitoring, shock sensors, tilt sensors, and motion detection. These sensors work together to identify a wide range of suspicious activities.
Can alarms integrate with trackers and immobilisers?
Yes. Integrating alarms with trackers and immobilisers creates a layered security system where deterrence, prevention, and recovery work together for maximum protection.
Pandora Microbot
Our newest immobiliser is now available to book. See the full Pandora Microbot page for details, or the FAQs below.
What is the Pandora Microbot?
The Pandora Microbot is a compact vehicle immobiliser offering both a "No Tag, No Start" mode and PIN entry using your vehicle's own steering wheel or dashboard buttons — whichever suits you. It's supplied with an encrypted Bluetooth tag, and your PIN can be set or changed at any time using the Pandora smartphone app.
Is the Pandora Microbot insurance approved?
Yes — it's independently Thatcham CAT2e approved, giving industry-recognised protection that can help satisfy insurer requirements.
Can I use a PIN instead of the tag?
Yes. The Microbot supports both methods — an encrypted Bluetooth tag for hands-free disarming, or a PIN sequence entered on supported vehicle buttons if you'd rather not carry a tag.
How much does the Pandora Microbot cost, and how do I book?
It's £499, fully fitted. See the Pandora Microbot page or contact us to book your installation.
Not Sure Which System Is Right for You?
Every vehicle and situation is different. Get in touch and we'll give you honest, no-obligation advice on the best solution for your vehicle, location, and insurance requirements.
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